Information2 Software maintenance services

With the purchase of a newly distributed UK software license, users receive affordable, renewable UK software upgrades and support services. Each newly distributed software license includes 12 months of updates and technical support. As a complete product upgrade and technical support solution, all products sold by Yingfang Software include a one-year original maintenance service.

Service Content

Product usage: Help customers answer technical questions and product best practices in daily operation management
Troubleshooting: Analyze product error logs, locate and isolate the cause of the failure, and track down existing problems
Troubleshooting: Provides the solution to the fault and the method to prevent the fault from happening again without affecting the system performance and reliability